Masti Lounge Terms and Conditions

Effective date: 01 November 2026 · Last updated: 03 November 2026

1. About these Terms

These Terms are a legal agreement between you and Techx Startup Corp., 7782 Benavon Rd, Mississauga, Ontario L4T 3G3, Canada ('Masti Lounge', 'we', 'us'). They apply to the Masti Lounge app and website (the 'App'), including Masti Hangout Club, Masti Blind Dating Club, Masti Love Birds Club, Masti Influencers Club, Masti Trips, Masti Plus and Masti Credits. They should be read together with our Privacy Policy. Please read them carefully. By creating an account or using the App, you accept them.

2. Who can use Masti Lounge

• You must be 18 or older and legally able to enter a contract where you live.
• You must give true information and keep it up to date. One person, one account.
• You must complete our verification (your date of birth, a live selfie and a verification code) before using the clubs. If you enter a date of birth under 18, you cannot sign up, and we block that phone number, email address and device for 30 days.
• You are responsible for your password and for everything done through your account. Tell us at once if you think someone else has used it.
• We may refuse, limit or close an account if we have a reason to, for example for safety, fake details or breaking these Terms.

3. Our service

Masti Lounge helps adults meet through real-world group plans (Hangout), personality-first dating (Blind Dating), serious courtship (Love Birds), and creator content (Influencers), and join group trips (Masti Trips). We provide the platform. We do not promise that you will find a match, a friend, a partner, a trip place, or any particular result. Features, prices and availability may differ by city and may change as we improve the App.

4. Community rules

You agree not to:

• Use a fake identity, someone else's photos, or pretend to be another person.
• Harass, threaten, bully, stalk, shame or pressure anyone, or send unwanted sexual messages.
• Post nudity, sexual content, hate speech, violence, or anything illegal.
• Ask for or send money, gifts, crypto, loans, investments or financial details to other members. Report anyone who asks you to.
• Spam, advertise, sell or promote products or services, or push people to other apps, without our written permission.
• Share, screenshot, record or forward another member's photos, chats or calls without their clear consent.
• Try to see blurred profiles or photos before the mutual reveal, or get around any limit or safety feature.
• Scrape data, copy the App, use bots, or interfere with how the App works.
• Create content that you do not have the right to use.

If you break these rules, we may remove content, warn you, limit features, suspend or ban your account, withhold unused credits where the law allows, and tell the authorities where the law requires.

5. Your content

• You own the photos, posts, messages and other content you add ('Your Content').
• You give us a free, worldwide licence to store, display, translate, check and distribute Your Content only as needed to run, protect and improve the App and to show it to the people you chose. The licence ends when you delete the content or your account, except where others have already received it or the law requires us to keep it.
• You promise that you have the right to share Your Content and that it follows these Terms and the law.
• We may remove content that breaks these Terms or the law.

6. Meeting people: stay safe

• We verify members, but we cannot check everything about everyone, and we do not do criminal background checks. Treat every new person with care.
• Meet in public places, tell a friend where you are going, keep your own transport, and do not share your home address, financial details or ID numbers early. Use SOS and 'share my plan' where offered.
• You are responsible for your own decisions and conduct when you meet people. We are not responsible for what members say or do, online or offline, as far as the law allows.
• Report anything worrying inside the App right away. In an emergency, call 112 first.

7. Masti Hangout: tables and events

• Tables are created by hosts, who are independent members. Official Masti events are run by us or our partners and are marked as official.
• At launch, tables are free. When paid tables are switched on, the fee is collected through our payment partner and handled as described when you book. If the host declines your request, your fee is refunded. Cancellation and no-show rules for each table are shown before you pay.
• Hosts must use public venues, follow the law and treat guests fairly. We may remove hosts with low ratings or reports.
• Venues, food, drinks and activities are provided by third parties. Please check any rules, age limits or ID requirements of the venue.

8. Masti Trips

• Two kinds of trips may appear in the App. Trips run by approved independent tour operators and members are organised by them. If we add 'Official Masti Trips' later, the trip page will name who organises them.
• For trips by independent operators, the operator is the organiser and is responsible for the itinerary, services, safety, prices, taxes and refunds. We list the trips and provide tools, and we are not a travel agent or tour operator for those trips.
• The price, inclusions, exclusions, pickup points, difficulty, minimum number of travellers and cancellation and refund policy are shown on each trip. Please read them before you book. If a trip does not reach its minimum number of travellers, it may be cancelled and your payment refunded as stated on the trip. A seat request does not hold a seat. The organiser must accept it, and you can withdraw a request before it is accepted.
• At launch, trip payments are arranged directly between you and the operator, outside the App, and we are not part of that payment. In-app trip payments may be added later.
• You must give accurate information in the traveller form, including emergency contact and any health or food needs, and accept the trip waiver. Adventure and travel carry risks, including injury, weather, delays and loss. Travel insurance is strongly recommended. You join at your own risk, as far as the law allows.
• You can review a trip only after you have travelled on it. Reviews must be honest.
• Operators must be approved by us and may pay platform fees as shown in the App. Operators must hold the licences, registrations and insurance their trips need, and provide invoices where required.

9. Masti Blind Dating and Masti Love Birds

• In Blind Dating, profiles are blurred. Photos clear only when both people choose to reveal. Either person can step back at any time, and you may use the polite 'not feeling it' exit.
• Compatibility scores and 'why you match' reasons are suggestions made by automated tools from the answers members give. They are not a promise of compatibility.
• A proposal in Love Birds is a request, not a promise. Anyone can say yes, maybe or not now.
• Do not send or accept requests for money. We may warn you or limit chats that look like scams.

10. Masti Influencers Club and brand deals

• Post only content you have the right to use. Clearly mark paid or sponsored content (for example '#ad') as the law and advertising codes require.
• The Masti Score and leaderboard are made by automated rules. We may adjust scores, remove content or accounts for fake likes, bots or abuse.
• Brand deals (not available at launch, planned for later): brands and creators agree the brief, deliverables, price and deadlines through the App. Payments for deals are collected and paid out through our payment partner, and we keep a commission that is shown in the App before you agree. Each person is responsible for their own taxes, including GST and TDS where they apply. We may hold payment while a dispute is reviewed. We do not guarantee any deal or income.

11. Credits, Masti Plus and payments

• Masti Credits are a virtual item for use in the App. They have no cash value, cannot be transferred, sold or exchanged for money, and do not expire while your account is open.
• Prices are shown in rupees and include taxes unless stated. Gifts, cards, proposals and passes use credits at the prices shown at the time.
• Gifts and cards are delivered immediately and cannot be refunded or exchanged for cash.
• Masti Plus is a subscription that renews automatically each month or year until you cancel. You can cancel at any time in your Apple App Store or Google Play subscription settings. Cancel at least 24 hours before renewal to avoid the next charge. After you cancel, you keep access until the end of the paid period.
• If we offer a free trial, it ends automatically after its stated period and converts to a paid plan unless you cancel before it ends.
• All purchases of credits and Masti Plus are made in the mobile app through the Apple App Store or Google Play and follow their billing and refund rules. Our website does not sell them. If a purchase fails or is charged twice, ask Apple or Google first, and contact us if you need help. If we later accept payments through other providers, we will show the refund rules before you pay. Unused credits are not refundable, except where the law requires.
• Coupons and promotions have their own terms and can be withdrawn if abused.
• We may change prices or features with notice. A change does not affect what you have already paid for.
• Do not use someone else's payment method without permission. We may reverse credits from fraudulent or charged-back payments.

12. AI features

Parts of the App use AI, including moderation, translation, date ideas, trip itineraries, gift images and voice notes. AI can make mistakes. Check any itinerary, price, place or timing before relying on it. AI suggestions are not professional, travel, medical or legal advice.

13. Location features

Location sharing is optional, approximate and time-limited. If you switch it on, you choose to share it with that person. Please share only with people you trust.

14. Third-party services and our WhatsApp community

The App may link to or use services from others, such as payment providers, app stores, calling and SMS providers, venues, tour operators and WhatsApp. Their own terms apply, and we are not responsible for them. Our WhatsApp community is subject to WhatsApp's terms and to our community rules posted there.

15. Our rights

The App, our name, logos, designs, software and content (other than Your Content) belong to us or our licensors. You may use them only as these Terms allow. Do not copy, modify, reverse engineer or sell any part of the App. If you send us ideas or feedback, we may use them freely.

16. Suspension, ending and deleting your account

• You can delete your account at any time in Profile, then Delete my account. Deleting your account ends these Terms for you, and we will remove your data as described in our Privacy Policy.
• We may suspend or end your access if you break these Terms, create risk or harm for others, or the law requires it. Where we can, we will tell you why and how to appeal through Help and Support.
• Some sections stay in effect after you leave, such as those on payments already made, content already shared, liability, and disputes.

17. Disclaimers

The App is provided 'as is' and 'as available'. As far as the law allows, we do not promise that it will always work without errors, interruptions or delays, that members are who they say they are, or that you will have any particular outcome. Members and organisers are responsible for their own actions.

18. Limit of our liability

As far as the law allows, we are not liable for indirect or consequential losses, lost profits or emotional distress arising from your use of the App. Our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim, or INR 5,000, whichever is higher. Nothing in these Terms limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by our negligence.

19. Your responsibility to us

You agree to cover reasonable losses and costs we suffer because you broke these Terms or the law, or because of Your Content, as far as the law allows.

20. Law and disputes

These Terms are governed by the laws of India for members in India, and of Ontario, Canada for all other members, without limiting the consumer rights you have under the laws where you live. Please contact our Grievance Officer first so we can try to solve the problem. If we cannot, the courts of Delhi, India will have jurisdiction for members in India, and the courts of Ontario, Canada will have jurisdiction for all other members, subject to any rights you have under local consumer law.

21. Changes to these Terms

We may update these Terms. If a change is important, we will tell you in the App or by email before it takes effect. If you keep using the App after the change, you accept it. If you do not agree, you can delete your account.

22. General

These Terms and our Privacy Policy are the whole agreement between you and us. If a part is found invalid, the rest still applies. If we do not enforce a right at once, we do not give it up. You may not transfer your account or rights to anyone else. We may transfer ours as part of a sale or restructuring of our business.

23. Contact and Grievance Officer

• Grievance Officer for members in India: Ram Babbar, Director, Techx Startup Corp. (we will update this when an India-based officer is appointed)
• Registered address: Techx Startup Corp., 7782 Benavon Rd, Mississauga, Ontario L4T 3G3, Canada.
• Email: contact@mastilounge.com
• General support: contact@mastilounge.com

We acknowledge complaints within 24 hours and aim to resolve them within 15 days, and in any case within the time the law requires.